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Policy Details:
Due to vintage / rare nature of most items, All Sales Final and Non-refundable. No Exchanges, Returns or Cancellations.
Please read descriptions carefully, and ask Questions Prior to Making Purchase to ensure your satisfaction. We're happy to assist you by answering your inquiries quickly and thoroughly. We strive for accurate listing details to ensure your satisfaction. Special Request Orders must be prepaid.. We're happy to answer any questions you may have prior to purchase. Email us anytime at customerservice@austintatiousofferings.com.
All Stitchery items brand new in manufacturing packaging, unless otherwise indicated.Vintage Items Usually New and unopened in slightly shopworn packaging~condition unused and unstitched unless otherwise indicated. All Items are Sold As Is, in stored, vintage condition. Due to vintage Nature of Items, we Recommend A thorough Airing and cleaning prior to working them , should allergens be a concern to you.
Many of these kits are more than 50 years old, and stitcher may prefer to launder according to manufacturer directions prior to stitching. Slight storage stains may happen on occasion , occasional canvas bleed on needlepoint canvases that are kitted with folded canvases, and are to be expected with vintage kits, depending on the storage from original estate, and are taken into consideration with valuation of kit. Many vintage stitchery enthusiasts also rinse and thouroughly dry wools and flosses in accordance with manufacturer suggestions to keep project fresh while working. Some stitchers prefer to replace "yesteryear's" threads and wools with contemporary wools from their own stitching stash. We store all pieces in a smoke-free and pet free environment once they arrive at our facilities.
Please be sure to check your spam filter if you're not receiving timely replies; we work diligently to ensure swift, and thorough communication to assist you with your purchases.
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